Titan Company — product (jewelry) differ from the one which we have ordered

seemaalok

from Jaipur, Rajasthan

Address:	Jaipur, Rajasthan, 302001
Website:	www.titan.co.in

We have given order for product code 5110982HVAAOO- 7113 on date 04/03/2018 of gold jewelry of 95 gm weight. It estimated value as per order is Rs 371218.43 and the delivery date was given 19/03/2018.
Amount of Rs 2, 00, 000/was taken in advance which was made as per details
Under Tanishq -GOLDEN HARVEST SCHEME-
Doc No.8054dated 4/3/2018 payment mode CN-by ALOK Saxena-Rs1, 00, 000
Doc No.8055dated 4/3/2018 payment mode CN-bySEEMASaxenaRs1, 00, 000
The company called us on 13/4/2018. when we went their our product differ
from the one which we have ordered for i.e. Product code 511092HVAAOO-7113.
The company has made jewelry of matte finish, which does not match with the order placed of the order placed. The company Sales manager Mr. Agarwaltook our REORDER but till to date, the company has not given us the product.
The company should compensate the harassment cause and should refund the amount with due interest occurred on it.

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Comments

Taaz Huddar

from Mangalore, Karnataka

Please refund my extra charges which u dedicated 3 times from my bank account but I got orders 2 times so please refund as soon as possible

ek019823

from Saharanpur, Uttar Pradesh

I have been charged with Rs 3250 per gram, however actual gold rate for today is 2980 per gram. I have contacted the Gomti Nagar Tanisha Store but couldn't get satisfactory answer.

I have called the Store and need proper explanation in case if they are charging more.

Kindly look in to this and get this resolved.

Amit
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