[Resolved] Titan Company — titan edge watch stopped suddenly | |||
Just in a year of purchase the watch stopped working. Purchased in may 2018 now stopped working. Purchased from hyderabad abids (Kamal watch). Unfortunately i lost the bill. Bought it for 15500/-. Waste of money. Expect a watch replacement. Hope titan understands my situation. My first watch from titan. I tweeted in twitter also. But no response. I purchased fastrack, sonatasf also. But no issues with them. Im a titan encircle member. Ready for replacement with extra payments if required. Hope the issue be settled 🙏 Was this information helpful? | |||
Apr 25, 2019 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support Mar 25, 2019 Titan Company Customer Care's response Dear Dharani, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve | |||
1 Comment | |||
Comments
The watch was send to repair as my crown was Brocken. But at the time of changing the crown the Titan watch is badly damaged with scratches from back side
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