[Resolved] Titan Company — titan raga women's watch | |||
I Dr.Binayak Deb have purchased a Titan Raga women's watch online via Snapdeal. I was told at Titan showroom that this is a fake product with Titan's logo imprinted on it. I am enclosing the details of the purchase and photo of the product for your kind attention.I would request you to kindly treat this complaint urgently as it is defaming your company's image and name. If no visible action is taken at the earliest, I will have no other option but to lodge a complaint under CRPC 420 against the Snapdeal. Was this information helpful? | |||
Nov 22, 2019 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support Oct 20, 2019 Titan Company Customer Care's response Dear Binayak, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
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