Titan Company — Unable to find fastrack watch accessories (model NF6095SL01) | |
Sir, I have purchased a fastrack watch model NF6095SL01(6095SEA) through flipkart on March 2015. My watch's strap and glass has got damaged even before completing 1st year of purchase. I went to an authorized show room, staff there told me like the company has stopped its service, so no accessories available. Interesting fact is still this product is available for sale(Don't know how it is happening). I was forced to replace my glass with duplicate which made it look worst and strap not at all available. Could you please help me to get the accessories replacement. Thank You Meenu Was this information helpful? | |
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Titan Company customer support has been notified about the posted complaint. | |
 4 Comments | |
Comments
Dear Meenu S,
Thank you for confirming your contact number/email id. Our goal is to always deliver an amazing overall customer experience.
Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.
Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Thank you for confirming your contact number/email id. Our goal is to always deliver an amazing overall customer experience.
Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.
Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve