[Resolved] Titan Company — Watch is not working from day one | |||
I bought a titan edge ladies watch model no 2516wl02 from a world of titan showroom by zenith retailing, no 127, g s t road, chromepet, chennai -44. The watch is not working from day one. As i contacted the shop, the suggested to change the battery. Why should i change the battery on a newly bought watch. The price is rs.6896/-. I asked for refund. And they accepted but told me to bring the watch to the shop within two days. I live in sivakasi which is almost 600 km away from chennai where the shop is located. I feel like it is my fault to choose titan. Always cheating... Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. | |||
1 Comment | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve