[Resolved] Titan Company — watch leather belt

Vivek kumar jain

from Raipur, Chhattisgarh

Address:

Damoh, Madhya Pradesh, 470661

Dear team,

I am visited on so many your stores in bhopal for wristwatch leather strip, which is bought by your authorised dealer but still service was very poor and availability of accesories is not good

I need leather belt for wristwatch modal no. 9404saa, i think now modal no. Change for the same watch and new modal no. Is 9404sl01.

Please arrange brown leather belt for wristwatch modal no. 9404saa.

Thanks & regards
Vivek jain
Mo. No.- [protected]
Email id - [protected]@yahoo.co.in

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Jul 19, 2018

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2018

Titan Company Customer Care's response Dear Vivek,

Chaitanya Kumar here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always
strive to make things right for our customers. We apologize for any difficulty you have faced and
we are reaching out to you at your phone number or email address to make sure we resolve
your complaint completely.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go
the extra mile to ensure our customers are happy. In case you wish to talk with our Care team,
please call on[protected].

Sincerely,
Chaitanya Kumar