Titan Eye Plus — Coating peel off

Address:

Medavakkam Chennai

I have purchased your spectacles under one plus one offer. To my surprise the coating started peeling off which costs more than 25000 rupees . The quality of your product is worth less and advertisement seems no relevance when the cost is compared . I have replaced one and using the other with lot of difficulty. When I gave the other for repair the shop after a month informing me that it is one plus one offer hence we can replace one only. This is totally nonsense and I may resort to consumer forum to seek justice on my part. Due to covid I am unable to come very frequently outside hence the delay. Other wise this should have been given long back Hope you will understand the problem and give me a solution. I was a customer to your shop for a long time . Your decision in fact irritating me to continue the relation with you in the coming days.

J.Josephine sahayarani
Medavakkam.