[Resolved] Titan Eye Plus — defective glasses purchased from frazer town bangalore showroom of titan | |||
I had purchased eye glasses from Frazier Town Bangalore showroom of titan.Very soon tiny bubble spits appeared on the lens blurring th vision.i was in US since then and could not reach out, I returned last week and complained immediately.Nothing can be done is the reply I received.I want the glasses to be corrected(since it cannot be replaced due to toms lapse) or at least discount on my present purchases.Pictures of defective glasses and invoice submitted to Rt Nagar showroom of Titan. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve