Titan Eye Plus — Very poor service

Address:

Taratala, Kolkata

Placed order for lens on 09.06.21 with your Stores in New Alipore. They did not have lens. Requested me for 7 to 10 days time which I agreed. However, no call received for 20 days. On enquiry I was told that lens has arrived but there is no technician who will join the duty on Saturday and I would be delivered the Specs by 2.30 pm and they would confirm me of the readiness. No call received. I called up at 4.00 pm and as I could understand, no work was done. If this is the state of pathetic service, I will be the last person to visit Titan Eyeplus Showroom again,