[Resolved] Titan — fraud (watch)

Kumwar

from Morinda, Punjab

Address:	Amritsar, Punjab
Website:	HelooCart

Dear sir/mam i want to say that i am buying a watch recently from heloocart refrence no hcr3999 in description and in the picture the watch were titan watch even in parcel detail also written titan watch, neo analog brass dial mens watch that we buy but we receive very cheap quality and this is not a titan watch and paced in paper cracked box as you see in the pic please help us that they refund our money as soon as possible help us because they r not responding our emails

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Nov 25, 2018

Complaint marked as Resolved

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Titan Company customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2018

Titan Company Customer Care's response Dear Kumwar,

Steve here from the Customer Relations team. Always here to help!

Thank you for shopping our product. However, we do apologize for the confusion & inconvenience caused to you. We don’t indulge in issues occurred from purchase via non authorized sites or retailers not affiliated with us. For any concerns regarding these companies, please contact them directly.

Thank you.

Sincerely,
Steve

Nov 25, 2018

Updated by Kumwar Please take action against fraud helooCart.com its our humble request to and titan comp. U also help us bcos they use ur name and sell fake product pls refund our money from helloCart.com