[Resolved] Titan — regarding EMG card | |
I bought a fastrack watch (model number-NE3001SL05) from a TITaN outlet in sector17, vashi, navi mumbai.
the sales boy then insisted on buying the EMG card.I asked him repeatedly on the matter that whether this card can be used anywhere in India and he said yes.Later on after i purchased it for Rs 150, I came to know that its just limited to that showroom.now as I am shifted to Nagpur I am unable to avail the card facility.
Its so irritating and frustating that titan is not helping me out in this matter.your people itself dont know what the card is for and lie to sell off their product.the reputation that i had for titan is fading now. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
my contact number is [protected], [protected].my email ID is [protected]@yahoo.com.
waiting for help from your side.
waiting for help from your side.
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve