[Resolved]  Titan Watches — Poor Customer service

Address:Kolkata, West Bengal

Hi I had given my watch to replace the glass to the Titan Service centre named " BARDHAN'S SERVICE CENTER " 18, Jadavpur Station Road Kolkata. Its been more than a month but still they are not retuning my watch. Every time i visit there centre they tell me ill get it by monday and since 4 mondays have passed but still cannot get my watch.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Atanu84,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Atanu Khatua
phone no : [protected]
email : [protected]@gmail.com

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