Tneb — Amount is debited from account but it is waiting for confirmation on

I made online electricity bill payment from upi, amount is deducted from account but is still in waiting for confirmation stage on tneb website site. Bill payment is not reflected in my account.
Bill payment : august 6 2020
Status: waiting for confirmation
Payment mode : online upi
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Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
 
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    Tamil Nadu Electricity Board [TNEB] Phone
    +91 44 2852 0131
    Tamil Nadu Electricity Board [TNEB] Address
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