TNSC Bank - Chennai — Online fund transfer issue

Address:Adambakkam

Fund 4000 transferred from TNSC Bank to SBI bank account thru NEFT on 16.05.21. is still not credited to the receiver end nor even returned from where it had been initiated. Neither of the bank takes responsibility to resolve the issue.. Where is the money gone. Do you think online fund transfer is secure and safe anymore?
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    Adambakkam
    India
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