[Resolved] Togofogo.com / Upr eCommerce — about mobile phone | |||||
Guys never buy any products from togofogo i had purchased a basic handset mobile it's nokia c5 along with that they offered another basic set and took 1750rs. After getting delivered i never seen such a worst package and inside the box i got non-working condition mobile and local handset it's not original too, and they didn't provided any thing except charger it is also local charger after calling to there customer they're telling will not refund your money will only replace itseems after seeing such worst phone does anyone would like buy for replacement. So i want raise complaint against that fraud company it's only local online shop cheating people's by delivering defected products once if you pay the money you'll never get back or refunded so plz folks becarefull before you buy in this online shop its scrap company instead of cheating like that begging is better work for them. Consumer court or ploice men or any authorization should take action against that company to be should shut off and save people's get cheated. Product i'd to[protected] Was this information helpful? | |||||
Nov 20, 2017 Complaint marked as Resolved Togofogo.com / UPR eCommerce customer support has been notified about the posted complaint. Verified Support Oct 20, 2017 Togofogo.com / UPR eCommerce Customer Care's response Dear customer, We apologize for the inconvenience caused to you. As per the telephonic conversation with our representative, we would like to inform you that we have registered your complaint for replacement. Please keep your shipment ready in the same manner (Product box) as you have received it. We will be arranging the reverse pick by tomorrow and within 15 working days from today we will offer you the replacement product. We value your relationship with us and assure you our best services at all times. Please do feel free to call us at +91-[protected] or mail us at [protected]@togofogo.com | |||||
 2 Comments | |||||
Comments
Gv the old mobile hand set prodect is nt'll so I want to gv u back and it's nt working also
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