[Resolved]  Togofogo.com / Upr eCommerce — product very worst quality

I have purchased two mobiles. Nokia c5-03 black of order no. To[protected]; and nokia 5233 order no. To[protected], which are of the cost 1281;1271 respectively. They are worst in quality. I just want to return them immediately bcoz it's a big loss for me. I got it just before 2 days but can't find a way to return them. Even the company mobile number is not responding well. Please help me...
Was this information helpful?
No (0)
Yes (0)
Dec 16, 2017
Complaint marked as Resolved 
Togofogo.com / UPR eCommerce customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2017
Togofogo.com / UPR eCommerce Customer Care's response
Dear Customer,

We apologize for the inconvenience caused to you.

As per the telephonic conversation, please be informed that we have registered your complaint for refund. Please keep your shipment ready in the same manner (Product Box) as you have received it. We will be arranging the reverse pick by tomorrow and within maximum 15 working days from today we will offer you the refund amount.

We value your relationship with us and assure you our best services at all times.

Please do feel free to call us at +91- [protected] or mail us at [protected]@togofogo.com
Verified Support
Dec 16, 2017
Togofogo.com / UPR eCommerce Customer Care's response
Dear Customer,

As per given deadline we have already closed your complaint with refund against of your both complaints on 18-Nov & 27-Nov.

If any query please email us at [protected]@togofogo.com

Team Togofogo
Complaint comments 

Comments

I order new nokia mobil 3310..this mobile having middle body repainted and keypad is not working and it is also repainted...and battery was duplicte is not nokia...this battery eas ravira...please this mobial replace otherwise solve my mobial problem ...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Togofogo.com / UPR eCommerce
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    94
    Pending
    0
    Resolved
    69
    Togofogo.com / UPR eCommerce Address
    DDA Shed No. B-103, Okhla, Industrial Area, Phase-1, New Delhi, Delhi, India - 110020
    View all Togofogo.com / UPR eCommerce contact information