Tolexo.com — Incomplete delivery and charge full | |||||
I have placed an order for 2 set of EGK 15W LED Bulbs for a total value of RS 1258/- on 19/sep/2015 we received the order by making the payment of RS 1258/-. After receiving the order we checked that the packet contains only on pack of 5 Bulbs and not two packets of 5 bulbs each. I immediately contacted the customer care and m/s Jyothi advice me to send a scanned copy of the invoice along with a photo graph of the packet received. To [protected]@tolexo.com i did the same but have not received any response from their side. It is a clear case of cheating the customer please beware of such companies. Was this information helpful? | |||||
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Tolexo customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Neither deliver nor refund even after 20 Days of placing the Order.
My Order No. TOD[protected] Dated 02/22/2015 is still pending and customer care stop replying against my mails. I am going to file a complain with the District Consumer Court against Mr. Brijesh Agarwal, CEO, Tolexo.com by tomorrow.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Sector 63, Noida, Noida, Uttar Pradesh, India - 201301
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This is in reference to above issue, we apologize for this inconvenience.
We request you to share your order ID, so that we can check and sort this accordingly.
Kind Regards
Sushant
Tolexo customer support