Tolexo.com — Order cancelled. Refund not received. | |||||
I placed an order on tolexo.com (#TOD[protected] on 11th December 2014, but these cheaters told me that product is not in stock so I have to wait 1 month. I waited and contacted them, but they told me to wait for 15 more days, then I waited till February 2015 but then they told me that my order is canceled and I will get a refund within 15 days. But till date I have not received any refund from them even after contacting them 10s of time. Please do something, it's nearly an year. Was this information helpful? | |||||
Tolexo customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
This is wrong information.
I placed an order for Rs. 331 (see attached screenshot) and it is not refunded till date.
The details you provided is of another transaction which failed and I got the refund.
Please recheck.
I placed an order for Rs. 331 (see attached screenshot) and it is not refunded till date.
The details you provided is of another transaction which failed and I got the refund.
Please recheck.
Dear Mr. Singh,
Greetings from Tolexo.com !!
This is in regards to the order number TOD[protected].
We really apologize for the inconvenience caused to you.
We would like to inform you that we have also refunded the paid amount against the above mentioned order.
We request you to check the below mentioned details through which you can track your refunded money.
Prepaid
[protected]
314
[protected]
Success on 05.03.15
Please feel free to contact us if you need any other assistance from us.
Best Regards,
Ashish Piplani
Greetings from Tolexo.com !!
This is in regards to the order number TOD[protected].
We really apologize for the inconvenience caused to you.
We would like to inform you that we have also refunded the paid amount against the above mentioned order.
We request you to check the below mentioned details through which you can track your refunded money.
Prepaid
[protected]
314
[protected]
Success on 05.03.15
Please feel free to contact us if you need any other assistance from us.
Best Regards,
Ashish Piplani
43%
Complaints
201
Pending
36
Resolved
77
View all 201 Tolexo reviews & complaints
Sector 63, Noida, Noida, Uttar Pradesh, India - 201301
View all Tolexo contact information
Greetings from Tolexo.com !!
This is in regards to the order number TOD[protected].
We really apologize for the inconvenience caused to you.
We would like to inform you that we have already refunded your paid amount against the above mentioned order. We request you to check the attached snapshot showing the refund status of your order.
Please feel free to contact us if you need any further assistance from us.
Best Regards, Ashish Piplani