Tolexo.com — Replaced my order and sent different & poor quality product | |||||
I ordered something and you Tolexo delivered something else. There is no return option on their website. I want to return the order and need refund but there is no mechanism. Their image on website is with the Tool Box with multiple Kits but they just sent a drilling machine. Sent them email but no response. Their contact number is useless. Order# (TOD[protected] 11/20/2015 Regards, Pradeep Kushwaha Was this information helpful? | |||||
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Tolexo customer support has been notified about the posted complaint. | |||||
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Sector 63, Noida, Noida, Uttar Pradesh, India - 201301
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Greetings from Tolexo.com !!
This is in regards to the order number TOD[protected].
We really apologise for the inconvenience caused to you.
We assure you that we will replace the delivered item with your ordered product. We request you to share the below mentioned images and allow us one more chance to serve you better.
1. Image of Invoice
2. Images of the delivered product
We are waiting for your kind acknowledgement.
Best Regards,
Ashish Piplani