Tolexo — Non-supply of ordered products and non-refund of money

I have paid on 1st November, 2021 at 13.30 hrs over GPAY to Mr. Dileep Kumar Sharma on his account no. [protected]@paytm for electric serial set bulbs and a pair of shoes(size 10)
He has sent the list of products through his mobile no. [protected].
But the ordered products have not yet delivered and on repeated request over whatsapp and SMS the money is not refunded.
It appears he is a cheater/ making online frauds.