Tolexo Online Pvt. Ltd. — Shapy lister 12 w led bulb, 12w 8 bulb. Not delivered tod[protected]

Address:Nagpur, Maharashtra, 440024
Website:www.tolexo.com

I Ordered a product Shapy Lister 12 W LED Bulb, 12W 8 Bulb. Order no TOD[protected]. Payment done through Debit card. But the amount of ₹524/- not refund to my account till date or item not delivered till date. The Order may be cancelled by yourself.
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Tolexo customer support has been notified about the posted complaint.
Nov 06, 2016
Updated by ankush korate
not resolve my compliant yet. plz do the needful
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Dear Mr. Korate, Please accept our sincere apologies for the delay in service. As discussed over the telephonic conversation, we would like to inform you that we have refunded your paid amount on 7th of October'15. We request you to check the in line attached snapshot showing the refund status of your order. Please feel free to contact us if you need any further assistance from us. Thank you for choosing Tolexo as your shopping partner. Best Regards, Ashish Piplani

Dear Sir,
I am check my bank account but still you do not refunded amount. I will send you My last Month statement. you refund otherwise you send 12 w 8 bulb.

The Tolexo online pvt ltd company is cheating consumers. They Not sent product & Not Refunded Amount. But they will say the REFUND process will be completed with in 4-5 working days. Payment done through Debit card. But the amount of ₹524/- not refund to my account till date.
Tolexo Customer Care's response, Jan 27, 2017
Verified Support
Dear Mr. Korate,

Greetings from Tolexo.com !

This is in regards to your refund query.

We would like to inform you that your order has been returned to the origin and your paid amount has been successfully refunded. Hence, we are closing this case from our end.

Thank you for shopping with us.

Best Regards,
Ashish Piplani

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