Tolexo — Order not received TOD[protected] | |||||
I have purchased 7 EGK 12watt led bulb from tolexo pvt.ltd at the price 711.90. i have already paid the money through money transfer. After several days customer executive are saying that they have not received any money. i have already submitted the transaction proof also with them and now they are not responding to my complaints any more. This is the most disgusting and hopeless site i have ever encounter with. Was this information helpful? | |||||
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Tolexo customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Mr. Dey, Please accept our sincere apologies for the delay in service. We would like to inform you that we have forwarded your payment details to our concerned department and we will get back to you within the next 24 hours with a confirmation. We request you to support us in this regard. Best Regards, Ashish Piplani
Reply
Dear Mr. Dey, We really apologize for the inconvenience caused to you. We would like to inform you that your above mentioned order has been confirmed and processed further, so it will be delivered to you within the next 6-7 working days. We assure you that we'll keep a personal follow up on your order and will arrange the delivery within the given period of timeline. Thank you for choosing Tolexo as your shopping partner. Best Regards, Ashish Piplani
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Sector 63, Noida, Noida, Uttar Pradesh, India - 201301
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