Tolexo — Product Not yet delivered

I use to get whatsapp messages in the name of 'tolexo' and sent many product details with prices. On 14th July 2022, I have ordered a wall mounting fan and paid money to the account, sent to me.
Following details he furnished to make payment and believe that he is your employee or owner.

[5:15 pm, 14/07/2022] Tolexo: GST:-09AAFCT0145B1ZS
[5:15 pm, 14/07/2022] Tolexo: Tolexo online pvt ltd
[5:15 pm, 14/07/2022] Tolexo: Paytm number [protected]
[5:15 pm, 14/07/2022] Tolexo: Tolexo online Pvt Ltd
[5:15 pm, 14/07/2022] Tolexo: Bank Name:- Canara Bank
[5:15 pm, 14/07/2022] Tolexo: A/c:[protected]
[5:15 pm, 14/07/2022] Tolexo: IFSC code:-CNRB0002867

I know the IFSC first he sent was incorrect.
he sent another screen shot with correct IFSC no.

following are the communication in my whatsapp.

[5:15 pm, 14/07/2022] Tolexo: Paytm number [protected]
[5:15 pm, 14/07/2022] Tolexo: Make payment and send me payment screen shot?
[5:16 pm, 14/07/2022] Tolexo: Send me your shipping address?
[5:19 pm, 14/07/2022] Selvakumar: Ok ...
[5:19 pm, 14/07/2022] Selvakumar: Is COD is available?
[5:20 pm, 14/07/2022] Tolexo: Only advance payment
[5:20 pm, 14/07/2022] Tolexo: This is valumetric products
[5:20 pm, 14/07/2022] Selvakumar: Ok
[5:22 pm, 14/07/2022] Selvakumar: Paytm name of the person please
[5:23 pm, 14/07/2022] Tolexo: Tolexo online Pvt Ltd
[5:23 pm, 14/07/2022] Tolexo: Dileep sharma
[5:23 pm, 14/07/2022] Selvakumar: Delivery to Chennai available
[5:24 pm, 14/07/2022] Selvakumar: Sir
[5:24 pm, 14/07/2022] Tolexo: By ekart courier you will receive
[5:24 pm, 14/07/2022] Tolexo: Within 3 days
[5:24 pm, 14/07/2022] Tolexo: Send me payment screen shot?
[5:27 pm, 14/07/2022] Tolexo: Send me your shipping address?

So till date I have not received the product and came to know that Dileep Kumar Sharma is a fraud. I will take legal action surely. But, how they got my contact number and why 'Tolexo' is not taking any legal action against these frauds.
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Tolexo customer support has been notified about the posted complaint.
Jul 26, 2022
Updated by Thulaci
[8:36 am, 19/07/2022] Selvakumar: Good morning sir..will I be getting the Fan this week
[8:37 am, 19/07/2022] Tolexo: Yes
[11:29 am, 22/07/2022] Selvakumar: Any update..Sir
[11:29 am, 22/07/2022] Tolexo: Tommrow 100%
[11:29 am, 22/07/2022] Tolexo: Mybe today
[7:46 am, 24/07/2022] Tolexo: Tomorrow 2pm you will receive
[7:47 am, 24/07/2022] Selvakumar: Not received yet. I would I track the consignment?...do you have any details.
[7:48 am, 24/07/2022] Tolexo: By sending
[7:48 am, 24/07/2022] Tolexo: N
[7:48 am, 24/07/2022] Selvakumar: By looking at the product I will order another 9 units
[4:47 pm, 25/07/2022] Tolexo: Tommrow morning you will receive
[4:47 pm, 25/07/2022] Tolexo: Courier boy
[4:47 pm, 25/07/2022] Tolexo: Number
[4:48 pm, 25/07/2022] Tolexo: Wait
[4:48 pm, 25/07/2022] Tolexo: Sent you
[4:56 pm, 25/07/2022] Selvakumar: I placed order On 14 July .you have said that It will take 3 days only to deliver. But it is almost 10 days now..still you are sending courier boy number?. Any valid reason the delay
[4:57 pm, 25/07/2022] Tolexo: I know
[4:57 pm, 25/07/2022] Tolexo: Wait I will send you courier boy number
[5:45 pm, 25/07/2022] Selvakumar: Still you are tracing the number
[5:46 pm, 25/07/2022] Selvakumar: For one product itself you are so reluctant how would I trust for other orders
[6:57 pm, 25/07/2022] Selvakumar: Dileep kumar Sharma
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