Tolexo — Product still not dispatched

wmesh

from Warangal, Telangana

Address:	517501
Website:	www.tolexo.com

Worst Customer service i ever seen, in site it was mentioned product will be dispatched in 2 days, but almost a week still not yet dispatched.

Order Id: TOD[protected]...ordered on 4th April, promised to dispatch in 2 days, still not yet dispatched...when ever call customer, they simply reply within 24 hours it will dispatch...and one more order id: TOD[protected], still no update on the both orders.

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Tolexo Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Mr. Patel,

Greetings from Tolexo.com !

Please accept our sincere apologies for the inconvenience caused to you.

We have tried contacting you on your registered contact number but your number was not reachable, we would like to inform you that we have tried hard to procure your order from our registered vendor and other alternate sources as well, however due to the huge shortage of the order we were not able to fulfill the order.

We will coordinate with our procurement team and will give you the confirmation whenever your ordered product will be available with us.

Seeking for your cooperation and support in this regard.

Best Regards,
Ashish Piplani