[Resolved] Tolexo — Selling faulty product

Nilender

from Haridwar, Uttarakhand

Address:	Gurgaon, Haryana, 122001
Website:	www.tolexo.com

They are selling non tested poor quality product ( led Bulb ) due to same some my house wiring damages and now they are not ready to refund the amount or return product . moreover cheating customer by giving false commitments they are not giving warranty or replacement but no such information shared while selling this product .Now when i called on helpline num they refused to refund the amount asi am reporting after issue 33 Days . i want refund the same product can case life loss or damage other items . in 30 days our of 10, 6 Bulb got faulty and sparking it's poor quality product i even had .

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Mar 1, 2017

Complaint marked as Resolved

Tolexo customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2017

Tolexo Customer Care's response Dear Nilender,

Greetings from Tolexo.com!

We really apologise for the inconvenience caused to you.

We would like to inform you that we will share your feedback with our internal teams for quality and improvement purposes.

We hope that your complaint has been resolved and you have received complete refund against the paid amount.

Kindly allow us one more chance to serve you better.

Best Regards,
Ashish Piplani