[Resolved] Tolexo — Totally scam site

aziz5253

from Kota, Rajasthan

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201309
Website:	www.tolexo.com

I have ordered jackly screwdriver set 31 in 1. Quantity 12 pcs. I have ordered it on 28 august 2016 (Order id tod[protected] and recieved my order on 30 august 2016. I found that the i had got wrong product and the product quality was very cheap. I called them and explained the issue. They said that we have arranged for reverse pickup and we will refund the amount to you.. The returned products reached them on 6th septemper 2016. You will be shocked to hear that i recieved a call from them and they said we have recieved slippers instead of the item which i had sent them and they told me that we will neither return my item or refund my money. Plz someone help me
I have lost rs 1121. They are cheaters. Tolexo should be banned.

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Sep 10, 2016

Complaint marked as Resolved

I received an apologised call from tolexo .he told me that I will get my full refund in 3-4 days. I have got my refund today

Tolexo customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2016

Tolexo Customer Care's response Dear Mr. Kathhawala,

Greetings from Tolexo.com !

As discussed, we would like to inform you that we are initiating complete refund of your paid amount and the same will be credited into your account within the next 3-4 working days.

Thank you for supporting us in this regard.

Please keep coming back.

Best Regards,
Ashish Piplani

Sep 07, 2016

Updated by aziz5253 I will not close the complaint until I got my full refund

Sep 08, 2016

Updated by aziz5253 i have not got any refund till yet

Sep 10, 2016

Updated by aziz5253 My complaint has been resolved
Thank you very much