Tolexo — Wrong information and theft of money

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.tolexo.com

Company took the money in for purchase of micro switch and for one month do not process any thing and after frequent calling I have been told that tolexo is not capable of process of order so they they want to refund the money after using it for one month, I am agree for same
after 5 days when i called for refund i have been told the money is refund 2 days back with some transaction number . When I en-quire to bank for same . Bank official told no such things there .
I made at two reminder with e mail to support team but they not turn up
This is theft of money .
Please guide me where to complain for same
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please replace my shoe
I bought 10 EGK 15W bulbs. they stopped working just in two weeks. total wastage of money.
Tolexo Customer Care's response, Jun 18, 2016
Verified Support
Dear Mr. Vikas Kharb,

Greetings from Tolexo.com!

We really apologize for the inconvenience caused to you. We hope that your query has been resolved.

If your query is still pending, so please contact us on [email protected] or you can also contact

on our customer care number : 8282828282.

Regards,

Ankush Kumar

Tolexo — Shoe return

This shoe is number 7. & my foot number is 6. so please replace my shoe.
Tolexo Customer Care's response, Jun 18, 2016
Verified Support
Dear Mr. Tanveer,

Greetings from Tolexo.com!

We really apologize for the inconvenience caused to you. We hope that your query has been resolved.

If your query is still pending, so please contact us on [email protected] or you can also contact

on our customer care number : 8282828282.

Regards,

Ankush Kumar

Tolexo — Safety Shoes

We have orederd the safety shoes on 14 September 2015... before 10 days... why the order is not came... plzzzz pack the oreder and ship it...
Tolexo Customer Care's response, Jun 18, 2016
Verified Support
Dear Mr. Jayant,

Greetings from Tolexo.com!

We really apologize for the inconvenience caused to you. We hope that your query has been resolved.

If your query is still pending, so please contact us on [email protected] or you can also contact

on our customer care number : 8282828282.

We wish to serve you again.

Regards,

Ankush Kumar

Tolexo.com — LED Bulb

Please return the payment. 1.capacity of bulb watt is wrong. 2. not satisfactory product. 3. very poor quality. 4.extra charges. Order No: TOD[protected]. Date:20/08/2015.
Tolexo Customer Care's response, Jun 18, 2016
Verified Support
Dear Mr. Kamboj,

Greetings from Tolexo.com!

We really apologize for the inconvenience caused to you. We hope that your query has been resolved.

If your query is still pending, so please contact us on [email protected] or you can also contact

on our customer care number : 8282828282.

Happy to help you.

Regards,

Ankush Kumar

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