My Daughter in law Kshiti Dubey gifted me a Tommy Hilfiger bag purchased in October 2021.
However though the bag is pretty new, the bag is chipping near the zip. I am surprised to receive a bad and sub standard quality TH bag. I went to the Linking road store and the sales person from that store told me that their sales manager has advised that they cannot exchange bags purchased online and the matter should be taken up with the online platform. Was this information helpful? | 
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