[Resolved] Tommy Hilfiger — My crown of the watch was bent and obling | |||
I took watch on 2/09/2015 model no th[protected] from shoppers choice Gopalan signature mall old madrass road Bangalore .I noticed that defected crown and i gave it to repair in titan service show room in CMH Road Indiranagar II stage Bangalore and took model no. as TH17906831 which was given to repair on 22/08/2015and delivered to me 26/12/2015 in shop .But it was in same condition which was not repaired and in same condition and again i gave it back to repair but still now nothing has been informed about that watch .After paying so much and i am without watch after buying branded one .All warranty period is over and the watch is not with me .Please i request you to deliver my watch as quickly as possible so that i can use it.please do the needful thanking you .please get back to me and reply with regards Dr.Jayashankar Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Jay,
Thank you for confirming your contact number/email id. Our goal is to always deliver an amazing overall customer experience.
Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.
Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Thank you for confirming your contact number/email id. Our goal is to always deliver an amazing overall customer experience.
Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.
Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve