[Resolved] Tommy Hilfiger — TOMMY HILFIGER Wallet

P

pauseanu

from Bengaluru, Karnataka

Address:	560103
Website:	tommyindia.com

I bought a wallet from TOMMY HILFIGER outlet in Central Mall, Bellandur, Bangalore on 29th Jan 2017 MRP rs 2399. Its been just 2 weeks i.e 16th of Feb, 17, and its stitching has started coming out, The outlet guys are not entertaining the complaint.
I am wandering how a brand like TOMMY HILFIGER can treat its customers like this. I have no idea whom to approach to get the wallet replaced.

+3 photos

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Aug 8, 2021

Complaint marked as Resolved

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Customer,

Please write at [protected]@futuregroup.in with your contact number and a photocopy of the bill so that I can raise this with our team. They shall help you in getting this matter sorted.

Regards,
Priya
Future Group

Reply

pauseanu's [Complaint's author] reply, Feb 17, 2017

I have dropped a note on the given mail id with the photographs of the wallet and the bill of the wallet. Hoping a quick response and proper resolution.

Thanks,
Anubhav

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Customer,

We believe the concerned team got in touch with you and assisted you with the concerns raised.

Let me know in case you require any assistance in future.

Please share your feedback and suggestions with us, it'll help us to serve you better in future.

Regards,
Priya
Future Group

Reply