Tommy Hilfiger — Fake Tommy Product sold from official store

Address:	Upper ground 2 jagat millenium, Amravati Road, Nagpur- 440010
Website:	global.tommy.com

Tommy Hilfiger-Complaint : Fake Tommy Product sold from official store located at Law college square opposite to RTO, Nagpur, Maharashtra, India)
Purchase Date : 29/08/2021
We bought a jacket from the store and later found out that there’s no Tommy Hilfiger brand tag on the jacket. Even on the collar of the product the brand name is not mentioned. Also, there’s no inside tags about how to wash or iron clothes.

The jacket had a price tag and bar code which was just tied to it, in that tag it’s mentioned white tshirt M size, where as the jacket is of XL size.

When we confronted the store Manager Ms Shivani Tiwari she told us the product is old and at that time the brand didn’t use to mention the brand name tag on jacket. She already knew that the price tag attached to the jacket was of a tshirt and yet she didn’t mentioned it while selling. She then added that they received the product from company in this way only and it’s not her concern. She refused to give any information about any senior employee or even to call them.

I feel cheated and i am in dilemma whether the other products which I bought are genuine or fake. The jacket also has strains on it, it feels like some employee have placed a fake product in the store and attached a price tag to it. The store has a habit of removing bar code, price tag and other paper tags while packing the purchased items.

I am mentally stressed because of this situation and Brand name is degrading. Please take strict actions on the store and employees.

Store Address: Upper ground 2 jagat millenium, Amravati Road, Nagpur- 440010
GSTIN number: 27AACCS4075N1ZW

My Contact number : [protected]

Please see attached photos for reference