Tommy Hilfiger — TH purse quality is poor

My close relative had gifted me a bag one and half year ago. It was brand new.. Purchase rate was Rs 6599...
Now it's lower portion, belt has started damaging.. It's material is being peeling just like skin in winter... It happened one month back when I was travelling to Bangalore by flight and to my surprise it was in such a bad condition that literally I have to put tha bag in another bag
Is a very costly bag howcome this condition. Please give me satisfactory reply
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