| Address: | New Delhi, Delhi, 110009 | | Website: | global.tommy.com |
Hello, this is shiva writing you about my new tommy watch 1791353 which is so precious to me and i bought it in august 2018.
It’s not even been an year only 3 months and i am starting to see that the strap’s blue color is fading out i don’t know why.. I took it the showroom but they denied and did not even listen to me about the product they were only concern about the fact that strap doesn’t come in warranty so we can’t help it..
But i cant live like this with this watch.. It’s expensive for me and this is first watch of my life and that too of tommy!
Putting so much of trust in the brand and product and this is where it lead me that it couldn’t stay same for not even an year?
This is seriously not acceptable for me to accept the fact that my rs.11, 425 got damaged naturally.. I work as a flight attendant and my job is not where i do some rough stuff or something and i don’t even use any perfumes on my arms but still after preventing it from everything else the strap is coming out like this? I would like to have my watch replaced or atleast my strap asap!
Thank you for your early response.
Regards,
Shiva
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