[Resolved]  Tommy Hilfiger — Watch stopped working

Address:Gautam Buddh Nagar, Uttar Pradesh

dear sir, i took one watch from tommy hilfiger showroom in chandigarh, it stopped working with in 15 days and i returned the watch to helios store in chandigarh itself and they changed all mechanism of it but after few months it again stopped all the hands of the watch are free/loose . i want my my money back or a new watch.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Shivam Johar,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Dear Shivam Johar,

We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

If you require any assistance please call our Care team on[protected].

Regards,
Steve

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    Uttar Pradesh
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