I have raised the refund request more than a month ago and I have paid the amount of rs.11000 and cancelled the plan as the plan doesn't suit me, even the orthodontist said it's not recommendable and so i requested for refund and still there is no response from their end nor received any message stating the refund is initiated it's been a month now.
Tried calling customer support, but their continuous response is saying your smile buddy will contact you in 24 to 48, which they don't.
And that smile buddy named Pradeep mudaliar has never contacted me after i said I want refund as i m not satisfied with the plans they have given.
A very very bad experience with toothsi i got.
When the person swipes our account before even giving us the plan but when we reject the plan that doesn't suit us, there is no response from them if we ask for refund.
This is a very bad experience I have got with toothsi ...bad responses and the smile buddy blocked me for asking about refund status. Was this information helpful? | 
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