Totoodo.com — one plus 5t display issue // put in duplicate display screen

Address:

Totoodo iPhone iPad Macbook Oneplus Oppo Vivo Lenovo Samsung Honor Service Center Bellandur, 147, Sarjapur Main Rd, Kaikondrahalli, 560035

Hello Team,

My One Plus 5T display stopped working on 15th June, so I called up the customer care and was directed to the ToTooDo service Centre in Sarjapur Road. I gave my phone on 16th June 2019 and the engineer told me that i will get it on 17th June.

On 17th June when I reached the store the engineer Arsha was fixing my phone in front of me. He changed the display unit, I asked if the display unit he is installing is Original he said Yes it is Original and he has just received from the company.

After installing the display unit, he showed me to check if it's all working, I checked and told that the touch sensor is rough and its slow please change.

The Engineer response was that the touch would get better once you take out the protective sheet from the screen.

However the touch sensor was still slow and not working even after taking out the screen protector.

I asked the engineer to check the touch and he confirmed that the touch is not working properly and it is very slow.

Engineer Name: Arsha
Phone: [protected]

I have already paid the amount in full.

I want new display to be fixed on urgent basis so my phone is back to normal as it was before.

I want your prompt response and solution.