Totoodo.com — OnePlus 5T mobile display fraudulent | |
Hi sir. I had visited Totoodo service center located at RBI layout, J P Nagar 7th phase Bangalore for mobile display issue. On preliminary check the Technician named Mr.Barkath informed that the display is not turning on and need to be replaced. Before visiting Totoodo i had a check with the OnePlus Exclusive authorised service center located at brigade road and got the same response as the display need to replaced and they would charge 8500+GST. To reduce the expenses i visited Totoodo and got my original display replaced at 7200rs. When i visited Totoodo to collect my device i found the display brightness was very dull and the clarity of videos and pictures look very very very bad. I collected the device and checked for all display functionality whole night but to my bad luck the display was not a original LED display. For instance the video clarity of 4K resolution were delivering quality as low as 240p. Also observed greenish tints at the corners. Then i had to visit again Totoodo service and complained regarding the issue. The technician addressed the issue and told that he would send the device to the head office located at Jayanagar Bangalore and would get it rectified in a day or two. It took a long week to get the work done, that too on multiple calls to the service center. This time the defective fake display was replaced with another display with better illumination. Again i collected back my device home and did all checks. To my bad luck i observed the display was delivering unclear and blurry in the background of videos. I cross checked it to verify and confirm the issue for 3 to 4 days, but the issue didn't resolve. I had to visist the service again and had to explain the issueyo Mr. Barkath. The technician had to explain the same issue to another great technician who without checking told that it is a mother board issue. For your kind notice if the issue was with the mother board why was not checked during first replacement of display. Further on my insistence they hesitantly took up the issue and escalated to the head office. After 3days of rigorous research from the Head office they came to a conclusion of mother board issue as said by the second great technician. Finally i had to take back the device and got it checked with the OnePlus Exclusive authorised service center. As expected the Exclusive service center technician told that display replaced from Totoodo is not a genuine LED diplay but a fake LCD and would not provide any assistance to the third party display. Please do help me in this regard to get refund of my hard earned money.
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