[Resolved]  Touch Lcd House — Approved For Replacement but product not dispatch yet

I ordered honor play display and touch screen glass combo with frame RS1966 in 12/07/2021, order I'd Is #372284 ofter received produc that is only display touch screen not with frame and touch is not working ofter I return product to company through speed post thay received at 31/07/2021 then approved For Replacement showing the status but product not dispatch yet please help me

Company address details below

402 First Floor, Rajindra Jaina Tower, Wazirpur Commercial Complex, Behind Petrol Pump,
New Delhi-110052, India
[protected]
www.touchlcdhouse.com