Touch Lcd House — Refund for faulty product

Address:	Wazirpur Industrial Area, Ashok Vihar, Delhi, 110052, India
Website:	www.touchlcdhouse.com

I ordered a LCD screen combo for Lenovo P2 for 3599 Rs. First they delayed in dispatching the order. After receiving it was found faulty. They said there is no return courier from my place. So I spend 70 Rs and shipped it back to them. I called them and asked for replacement and a refund of 70 Rs. I received the 70 Rs refund and they send me another LCD which was worst than the first. Again I paid 100 Rs and sent it back. I called them and they said they will refund the amount plus courier charges. I also received and email that they will look into the refund process. When i call them now they are not answering and the auto call says that i have tried to reach them during non working houra, when it is the working time i called them. I need the refund of Rs 3699.