Toyota Complaints & Reviews

Dear Sir,
My car Urban Cruiser O-4 model 2021, Car Milage is very poor in crowded city 6.5 KMPL and on highway 7.5 KMPL only.
Last time complaint registered and attended on 21 May 2022 but I am not satisfied with tha last service attended.
This is why I would like to reopen the same complaint with Toyota.

Looking for your quick response.

Thanks & Regards,
Yaqoob Jamal.

Hi

This is regarding my Toyota Corolla Altis with Regd no. PB13AX0313.
I had given my vehicle for complete servicing to my local dealership MALIK TOYOTA SIRSA.
After checking of my vehicle dealership staff told me that brakes of car needs to replaced (Brake pad, disc, rotors etc) and told me that it will cost me around 30000(Thirty thousand).
Secondly they told me that cars steering is making noice, it needs to be replaced and it will cost me around 35000 (Thirty five thousand) more but i havent agreed with them.
As i shown my steering problem to the other mechanic i was told that its about cutting of rubbers, it has nothing to do with steering and it will cost you aroung 1000 rupee only.
I told them to go for full service with changing brakes.
My car was delivered to me i have paid the bill of Thirty thousand to dealership.
But after driving few kilometers after service brake pads of my car again started making noice again.
I told the dealership and comlainted verbly also on 23rd May but no action is being taken till now.
Dealership misguide customers unnecessarily to take out huge money from the pockets of customers.
This is so harassing and time wasting for me to tackle with the Dealership because i do have alot of other work other then headache given by them and your companies car.

Hi,
I had a very bad experience with Toyota dealer from vijayawada (radha madhav toyota)
when ever I visited the showroom, the staff are irresponsible behavior.
They are not at all free to give any information regarding the new model cars .
They don't even have new models(2022).
when ever I asked for the new model they used to say the model is not available.
Its fine, but they don't even know when it will be available.
As a reply they said they will call me with in 20 days, now its been 2 months I didn't get the call yet.
as I stay in other city I sent my friends to the showroom to check weather the car is available or not.
then the same thing repeated, same behavior form the staff.
I have seen the reviews in the google and thought they might be wrong sometimes, but for this dealer its absolutely true.
I don't even want to visit the RADHA MADHAV TOYOTA again.
This Dealer is a big big negative thing that ever can happen to Toyota.

I bought a toyota urban cruiser from pinoneer toyota chandigarh in November, at the time of buying car i asked them that i don't want to get insurance done from them but they insisted me to buy there premium insurance which was for around[protected], which was to be given to me at 32000 after discount. Now when i got to use this insurance as my tyre burst, they told me that this is not our premium insurance so same will not be covered and now when i ask the person ankit walia about the same, now he is now answering me .so please chech and do the need full, you can call me on [protected]

We have booked a new car (Urban cruiser - Automatic) back in Dec 2021, paid 30K then. When we were told the car is almost ready to be delivered, we were asked to pay about 10 Lakhs which we did in February 2022.

Till now the car is not delivered, after many follow ups, false promised dates, we were fed up and asking for the money back - then they started pushing out the dates for that as well asking to take some old/used cars or some other models instead of giving us back the money!!

Please help resolving the issue. My contact mail ID - "prabha.[protected]@gmail.com"

Dear Team,

I am writing this issue with a hope that someone helps in resolving the issue that I am facing with the dealer.

I own a vehicle Toyota innova crysta. I had done my 10000km service at Nandi Toyota and the wheel alignment and balancing was carried out during this service.

It’s found that the alignment was not done in a right way and has resulted in complete worn out of the front tires and now the dealer in return blames the customer towards this issue. But it has caused due to their negligence for which I am suffering.
I kindly request concerned team to get help me resolve this issue.

Regards,
Goutham
[protected]

Hello,

My name is Nithin Varghese, i purchased one Toyota glanza s varient from amana toyota Kannur april 20.2022 ( Before 25 days), After the delivery i used my vehicle for a early morning drive near to my home between 40 km - that time i noticed one thing, when i am use my car ac Below 27°c my Front windshield totally blurred, there is no more visibility to drive, and also if we are using the front wipers while in a rainy atmosphere there is some wiper blade marks are visible - when i am discuss these issue with my dealer side they said it's normal there is the only one solution to control this to use our ac above 27°c - Actually i just want to know something if we are put ac on 27°c then what was the use of air condition-?. - this is only 25 days old vehicle so i need a clear cut answer to solve these issues as soon as possible

dealership - amana toyota kannur
customer Name - Nithin varghese
vehicle - glanza - blue
vin - MBHJWC13SNC131221
engine - K12NP 7031100

Mob - +91 [protected], [protected]
Mail - [protected]@gmail.com

I book camry in mar’22 with the promise of delivery toward may’22. Now i got surprise call from dealer that vehicle would be allotted in aug’22. This is really awful.

I booked an Innova Crysta ZX AT Diesel at Yashoda Krishna Toyota, Hyderguda, Hyderabad on 7th May 2021, made the entire payment on 31 Jan 2022 with a promised delivery in February 2022, but still did not get my vehicle. I tried contacting the MD of the dealership and also mailed multiple times to Toyota India customer support, but no response se

I, Allen Fernandes am the owner of a Toyota Innova 2018 (MH48BH2526) who lives in Vasai India 401202.
I have been running from pillar to post to get a right contact detail of Toyota India. It's so surprising that even the call centre[protected] refused to give me the email ID of Toyota management.
I would like to know when did Toyota changed its 80/20 rule to 20/80 rule?
Also, in the Vasai - India workshop there are many signage explaining QUALITY. But, it's sad to say that the middle seat hinges part is NOT available. What if the springs or other parts in that assembly gets damaged while driving? Will Toyota bear the additional cost?

Even after spking to Mr Nash Rodrigues he too is refusing to replace the part under warranty saying it’s a unique case. If it’s so, he is proving it that it’s a defect and has to be replaced under warranty.

If you could address my concerns, it would be great or if you could forward his mail to the concerned office in India with a copy to self.

Thanks and hoping for a positive response.

Allen Fernandes
Allan.[protected]@hitmail.com

Dear sir,
Iam in QATAR .I have Toyota corolla 2012 . now my car dashboard is melted .i cant touch my dashboard & very bad smell also coming from melted dashboard . This smell making health issue . I already so many times informed QATAR Local dealer (Abdullah abdulghani - TOYOTA QATAR DEALER) they are refused to receive my car .this is 100 % bad quality dashboard so kindly recall my car & replace my dashboard .
please see the attached photos

I am Shaman Jain from Chandigarh and a loyal customer of Toyota, I have been using Toyota cars since last almost 15 years. Few days back I had sent my Innova Crysta bearing no CH01BG 3126 for servicing in which I had got a call for additional work of oiling and greasing the door and other parts of the car for which it was even charged in the bill. But to the utmost shock the company like Toyota is cheating customers by charging what has never been done/ performed and trying to fool customers. On getting the call for the feedback from the dealer I raised this issue and the very simple reply was sent to the car again we will get it done, wow what a reply. You keep the car for the entire day, deliver the car saying it has been thoroughly done, charge the customer for what has never been done and cheat the customers. It's very easy for a company to say send the car again but why ??? Is your employees not capable of performing their duty and just know how to raise the bills and cheat customers?. I am sorry to know this and will sureply not take my car to this dealer again.

Sirji i hv booked innova crysta on 6/4/2022 n my car delivery date was 3/5/2022 but now nandurbar toyota showroom says the couldn't arange car for me n i hv booked a vip no for it which receipt i hv

Hi Team(s),

Greetings of the day!

Request for the status and reason for the delay:

Could you please share Me the status of the following my open complaints

Status of complaints number

1) TCM[protected]

2) TCM[protected] -I have been facing security issue in my car- The front side (Driver)left door is not opening.

Even though you guys not responding.

Note: I have been following up since January 2022 till now the complaint is not resolved.

Regards,
Ashok Reddy
[protected]
Show quoted text

I purchased a 2021 Toyota Camry May of 2021. My car intermittently won’t start unless I press the key fob against the ignition. My car has been doing this every since I drove it off the lot brand new. Toyota hasn’t fixed it because they can’t duplicate the problem or unless they see it when it happens. I have taken videos when it happens, but they are not enough for the service department. Batteries were changed in key fob and a key fob was replaced and I have followed all the suggestions that I have been given by the service department. My car only has 7500 miles on it now. Today I took it to another dealership and was told that the issue couldn’t be fixed unless they could duplicate the problem. I have called the Toyota Engagement center over 10 times and they only take sides with the dealership and told me that I can no longer take my car to the dealership that I bought it from. I purchased it from Rocky Mount Toyota. I am very frustrated with this problem and it’s not right that my car can’t be fixed because they can’t duplicate the problem.

April 11 i give up my Car Toyota Corolla 2020, to fix mainly some scratches and front bomber, i checked back on April 24 i found nothing started and my car was in much more scratches and front glass cracked

i was treated with very bad attitude and neglect

As the dealer at Dibrugarh borah toyota is not accepting the cheque mode payment, my vehicle was given for servicing on 18th April, and the service was completed on 19th the dealer is saying to make cash payment they does accept cheque payment

Respected sir/Madam

I hereby inform you that the manager of ragyog toyota solapur didn't gave us satisfaction from his work.
We wanted the report of car but he declined to do that..
Sir /Madam i want u to take strict action against him his name is Jagdish chippa from ragyog toyota solapur.

Sir booked a toyota innova on Dec 8th 2022 by paying an advance of 10 lakhs to Yashoda krishna Toyota at hyderabad.
Despite many requests to dealership and to toyota no reply or action by them.

Many customers like me also waiting for reply. Surprise that such a great brand has such a callous attitude towards customers.please help to sort out my problem.

I undersigned having TOYOTA GLANZA CAR MH 26 BQ 3678 in my name. Which I have purchased on 19 FEB 2020 . As per norms I have to go for servicing after 20000 km but they going on calling and sending messages frequently your warranty will expire please get it done paid servicing. Even I have not completed more than 16000km my run. Well by believing them I have taken above vehicle for servicing. But their representative is not ready to listen my vehicle problem. At last incharge of the unit interfered and assured that he will solve all my problems of the vehicle. I have handed over vehicle at 13.30 hrs and they returned vehicle without solving single problem which is raised by me. And they handed over vehicle with huge bill. They even properly not washed interior . Out side vehicle washed but water stains lying on the glass as it is. MIDD display inside stains are as it is. Gear stick lever leather is worn-out inspite of complaint not attended the same. After giving delivery of the vehicle . After taking delivery of the vehicle, For going out of the from gate they stopped for 20-25 mins. Overall at above service centre I got bitter experience. They may be penalized for the same and harrassing one Govt servant by taking lot of time.
Toyota is reputed company and I never expected such nuciance with customer.
In the name of inspection of the vehicle they collected RS 2118.10 and they have not checked even complaint or greivanvces given by the customer. Hence it should be returned with penalty.
Overall I had worst experience
Shrinivas Suryavanshi
Chief Traffic Inspector
Shrinivas Suryavanshi
Chief Traffic Inspector
S.C. RLY, NANDED-431605
MOB:[protected]
EMAIL : [protected]@gmail.com