| Address: | New Delhi, Delhi, 110092 |
Tp link router model no tl-wr841n, product clearly mentions on the box 300mbps wireless speed. But router is not giving more than 40 mbps wireless speed. When i reached authorised service center of tp-link at nehru palace delhi i. E. At flat no 409, 4th floor, raja house nehru palace, delhi-19. The executive is saying that the product itself is not capable of delivering the wireless speed not more than 40 mbps wirelessly and said product is fine.
The company is providing customers wrong information and covering box claiming fake committments.
I have purchased the router on 05.06.2019, since then i am not getting the full speed (As my internet plan is of 100mbps). Company should provide a written apology public platform and should return my paid amount on router or provide me with the router which can provide the minimum 100 mbps speed wirelessly.
My contact details-[protected]
Enclosures:
1. Invoice copy 05.06.2019
2. Service centre job sheet 08.07.2019
3. Router packing box image (300 mbps wireless speed)
4. Router full packing box
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