TPSL — deducted balance but not refunded

Address:

Patna, Bihar

Sir i was doing my payment of 1000.00 rupees by boi debit rupay card to bsphcl employment notice no 8/2018 against my application no: bsp161858 on 7 oct 2018, then my balance deducted but transaction got failed and not refunded to my account yet. At last date i completed my payment by another balance.

I complained in bank that replied that your transaction got successful at bank's end and send to service provider, now it is service provider responsibility to refund your fund or to provide service.