TPSL — money deducted but transaction failed

Address:

Khordha, Odisha, 751006

Hi,

This is to inform you that i had made a payment of inr 1, 063 for my bsnl landline number using tpsl payment gateway on 28th november 2017 from the bsnl selfcare portal. The money got deducted but the transaction was unsuccessful. The transaction id was :[protected] and the pos no. Was 80303752.

I had informed tpsl team earlier and i was told that the money would be transferred back to my bank account within 5-6 working days. However, this has not happened yet.in spite of repeated calls there has been no action yet!

The query number is[protected].

I kindly request you to look into the matter and resolve the issue at the earliest.

Regards,
Satyajeet
Ph no.: [protected]