Trackon Couriers Complaints & Reviews

A very important letter of mine containing important bills was sent via Trackon courier Pvt Ltd (tracking no. [protected]) to me in Bidar-585401(Karnataka) from Kasuali on 01 Oct 16, which I needed urgently. As per the website's tracking system it has reached Bidar on 05 Oct.

But till now (13 Oct) I have neither received the letter nor have they ever tried contacting me, ever since I am constantly trying to contact them but they either cut the phone calls or they would talk in wired language and won't reply to anything. I don't have their address, otherwise I would have gone there. Even after asking many a times they haven't told me there office address.

Once when I asked them they are saying data on website is incorrect because they don't have any letter.

Because of this poor, pathetic service by courier company I am losing lot of money.

I request the consumer court to take harsh action against this courier company at the earliest so as not to waste time and money of the costumer and provide mental stress.

My name dinesh and mo no - [protected]. I sent a courier from valsad 396001, gujarat to pratapgarh 230001, uttar pradesh by air they told courier reached the destination in 2 or 3 days but still courier showing in delhi h. O please do the need full.

Courier tracking id - [protected]

Please send me and i call at customer care num but no representative respond i don't know how to talk to them about the reason. Please update me the status of delay.

SWARGET OUT FOR DELIVERY [protected] 08/10/2016 12:04 showing this status on side but parcel still not deliver or nobody call for that. this is my 5 times experiance they office persons told me for next parcel do not send your parcel by trakon many times...

Plz provide detail of document no [protected] Which Courier as on 3/10/2016 but still its record not found in tracking system also not delivered at its place

Kindly give me detail of my document
Courier office situated at vashi sector 19 opposite satra plaza

Delivery Address is 109 Hubtown Solaris off western exp highway andheri (e)

Trackon awb[protected] and our complaint number: 1517515. It has been now three months still goods pertaining to us has not been delivered by trackon courier. For the last 3 months, we have approached trackon courier - thro personal visits, telephone calls, emails but still no action has been taken by them to deliver our shipment/items.

Courier was sent on 28 sept 2016 from baddi (Hp) and delievered on 30 sept 16 at haridwar but not the actual person.

No call received yet from courier company. They are irresponsive of complaints.
I have sent something important if they cant deliver to actual person kindly return back.

Tracking id [protected]

Shipping to:
Dilip Kumar
C/O Urmila Devi At - Sheikhpura
Brhamsthan Lane-2 PO B.V.College
Patna, Bihar, 800014
India
Phone [protected]

Consignment is available from June. 2016 till date.

Status of AWB No [protected] Not Updated

FROM TO MAN. No. DATE TIME
MUMBAI HUB PATNA R.O.-[protected] BN[protected]/09/2016 02:11
PATNA KHAJPURA-[protected] BN[protected]/09/2016 13:59

Complaint against : http://trackoncourier.com

I have booked a parcel from Bangalore to Mumbai on 12 Sep 2016. The parcel weight was below 100 Gm, but the courier costs me INR 120 . However I was given an assignment number. When i have check after 3 days it is showing that the number is not valid. Then i called the courier guy about that, he has given me one new assignment number. I really not understand that if the receipt is given with the assignment number how come it been changed after that. When i have check with the new assignment number its is showing it reached Khargarh (Mumbai) on 16 Sep 2016. But still today 21 Sep2016, it not been delivered to the addressed. I called multiple times to Mumbai center as well as Bangalore Center but no use. They are not responding properly and pathetic behavior of Bangalore team. My request to all is PLEASE DO NOT BELIEVE THIS FRAUD TRACKON COURIER. THEY ARE FRAUD AND SERVICE IS MEASURABLE.
My dissatisfaction :
1. Delay in delivery (bangalore to mumbai took 12 days till 21 sep2016 not delivered)
2. Rs. 120 from bangalore to mumbai.
3. Very bad customer service.

The courier was sent from Surat to Chennai thiruvarur on 7th September of this month it was not received still
Tracking no is [protected]
Very bad service
I want that courier by today
Often getting same complaints
I want my courier to be handovered today I have contacted the customer service and they says it was not there
The product is very urgent
Please do need full nd I need it today
It is showing out of delivery
You can look at the status I have attached

This one is for the Jamshedpur(Jharkhand).
They don't deliver to the postal address. This is my third experience with this Courier company. Always I have to go to respective courier office to collect my item. When I regularly called them for three days they didn't spoke to me well. They put the call in anywhere in the middle of the conversation. And after my call they switched off their phone. They are just pathetic.
As my product has been already reached to the destination city 3 days ago but still they didn't deliver. Actually they never do. The one has to go by their own to collect the same. This is the world's worst courier service company I can guarantee that.

AWN No [protected], Delhi to Asansol was booking on 15 th through Air but till now not arrived. On tracking it is showing the parcel is in my City on 17th but the delivery person is tell the the parcel is yet to come. This tracking is useless and fake. People pay high charge for urgent basis but it is of no use. This courier can be rated as E grade.

Track on Service is the worst! Parcel was sent from Delhi on 5th Sep. Tracking no. [protected]. It still hasn't reached Bangalore on the 19th. Booking office kept the phone down in the middle of the query saying it is not their responsibility. Receiving office cannot help since it hasn't reached them. Customer service execs cannot help either because they don't know what to do. Apparently the parcel is missing! Really? How is that even possible? You can track each hand-over point, then how can you not know at what point it got stuck? You mail the customer service ids, and no one responds. This is a really important parcel that needed to be delivered to a client and no one can help?

My item show in tracking moov from delhi to patna on dt 13th sept 16 but what is the cause of delay.I am looking your service is very poor
my address
pawan kumar chamria
m/s hidustan medical hall, priya-market, saraiyaganj
muzaffarpur-842001(bihar)
my tracking no.[protected]
booking from muzaffarpur to gurgaun but receiver not acept so item is returning.From gurgaon
inform me by mail or phone when item came muzaffarpur
my mobile number [protected]

Hello sir my mytracking no. Is [protected] on name naveen kumar, its supose to be deleiver in patti, but amritsar staff say i have to go and picup, its almost 50 km from me, my pin code is 143416 availabe online and eligible to deleiver by trackon then why your staff dowant to deleiver to my place if not availaible then why your staff book at kharar. Its really make trouble for me. Now they held my parcel at amritsar

Team, This is really unacceptable. My tracking number is[protected] . I sent it on 6th September 2016. I was told it will be reached by 2days. Today is 13 the September. Still it has not reached. I need action on priority

Dear Team,

I have not revived my courier, As per track my shipment was last sent from Delhi on 10-Sep-2016 to Bhubaneshwer but still i have not revived.

Local bhubaneshwer Tracon courier person is not picking the phone[protected].

Request for your intervention to resolve my problem, In this shipment having key and railway receipt of my bike. I'm paying 400/- per day charges to railway for delay of key and railway receipt.

Regards
Kushal
[protected]

I am booked a urgent parcel for bengluru dated 30.8.16 from MP pithampur branch.
From pithampur to Indore it takes 5 days and Indore to Mumbai it takes 3days. Can any responsible person of tracon tell me please why it is happend. Still now parcel is not delivered. Really disappointed. I never used in future tracon service. Compny take strict action.

Their services are very poor, stolen my clothes and food items which were sent by my parents and how could even they open their customers parcel.. RIDICULOUS.
first worst experience. DONT USE THIS SITE FOR YOU COURIER.
i request u to look after this problem for the sake of their customers.
if you describe in your ploicies that you are loyal to your customers then make it true otherwise dont write it. very disappointed !!!

My dealer booked material on[protected] from calicut to udupi Karnataka but till today[protected] not received material, they now telling that its a technical problem, this not first time i faced similar problem, from Delhi also I faced same problem many times, at the time of booking they inform us it will reach with in 3-4 working days, by air service also i faced similar,
document no [protected]

Trackon Courier, It was clearly informed, that it is very urgent for courier to reach the destination..
However even after several followup the courier has not reached.. and no proper response from the office..

Prime Track No: 5247969

Worst service.. need immediate support to have it resolved.. as it very urgent for us to deliver the courier to the destination