| Address: Bidar, Karnataka, 585401 |
| Website: www.trackoncouriers.com |
A very important letter of mine containing important bills was sent via Trackon courier Pvt Ltd (tracking no. [protected]) to me in Bidar-585401(Karnataka) from Kasuali on 01 Oct 16, which I needed urgently. As per the website's tracking system it has reached Bidar on 05 Oct.
But till now (13 Oct) I have neither received the letter nor have they ever tried contacting me, ever since I am constantly trying to contact them but they either cut the phone calls or they would talk in wired language and won't reply to anything. I don't have their address, otherwise I would have gone there. Even after asking many a times they haven't told me there office address.
Once when I asked them they are saying data on website is incorrect because they don't have any letter.
Because of this poor, pathetic service by courier company I am losing lot of money.
I request the consumer court to take harsh action against this courier company at the earliest so as not to waste time and money of the costumer and provide mental stress.
Trackon Couriers customer support has been notified about the posted complaint.