Trackon Couriers Complaints & Reviews

I've a parcel booked from nashik from pune on 8th aug 2020 (Tracking i'd[protected] through trackon courier. As per tracking on their website it has reached pune on 9th aug 2020 but has not delivered to me as on today (21st aug 2020) past 12 days. All the numbers given on their website either doesn't exist or are out of service. Also complaint section on website is not working. I'm going to consumer forum for the inconvenience i've faced with this case. Unprofessional and unreliable service through unethical business.

My PAN card was dispatched on 15 July 2020. It was in transit to kankarbagh hub on 18th July 2020. Since then there has been no update on the same.
I went to your hub address in kumbhrar but they told me it was in the kankarbagh office.
When i went to kankarbagh office they didn't have the PAN card there. They gave me a 3rd persons nunber who also didn't have it.
Could you please tell me as to what am i supposed to do to get my PAN card which has still not been delivered by your courier after 1.5 months.

My parcel was supposed to be delivered to me on 13 aug in Delhi. On 14 th Aug, I get a call from one of your delhi branches ( somebody by the name of MR.SURESH) andinsisted that I go their office to collect the parcel stating that they do not have manpower. I refused and said that if they cannot deliver they should refund the money and send back the parcel. Reluctantly he agreed to deliver. When I got no delivery till 18 Aug, I again tried calling their delhi numbers. I must have tried no less than 30 times throughout the day on all your helpline numbers that are nationwide as well as the east Delhi ones where my parcel was there. Nobody bothered to pick up my call. I could finally get through your mumbai office from where the parcel originated. They were apologetic and forthcoming and said they would track the parcel and get back. Finally I could get through your east delhi branch on 19 where they said my parcel was already delivered. When I insisted that I had not recieved the parcel, he (Mr.SURESH)said he will find out and get back to me and assured me that I will get my parcel on 19aug. AFTER THAT NOBODY HAS GOTTEN BACK TO ME, PARCEL IS YET NOT DELIVERED AND THE EAST DELHI BRANCH HAS AGAIN STOPPED RESPONDONG TO MY CALLS . I WOULD NEVER RECOMMEND TRACKON TO ANYBODY. ESPEICALLY IF IT INVOLVES DELIVERY TO OR FROM EAST DELHI. THE EMPLOYEES THERE ARE RUDE, ARROGANT, THEY JUST DO NOT CARE ABOUT CUSTOMER NEEDS AND TELL BLATANT LIES. I PRAY THAT I RECIEVE MY PARCEL IN 1 PIECE BUT THIS HAS TRULY BEEN A NIGHTMARE!!
I'm mentioning my AWB number with a slight glimmer of hope that maybe you will look into the matter :[protected]

My pan card was dispatched on 20 july 2020 but still not delivered by trackon courier and i am unable to track my pancard on their site. Whenever i go to check its status, there is an error “invalid awb no.”
Awb no.[protected]

Dear sir/ma'am

With great regards i would like to say that i availed your service to delivery my parcel from lakhnow up to srinagar j&k on 14 august 2020
I received my parcel today at your srinagar branch but the product was damaged. I would like to mention here that when i handed over my product at your laknow branch they inspected the product and there was no damage in the mixer and its parts.
When i received...

Consignment no[protected]
Sent from jaipur, raja park on 21st july 2020
To,
Pallavi khande
Flat no. 1006, tower 11, songbirds housing society, bhugaon, pune - 412115

It's stuck in mumbai since 24th july 2020 as per status, haven't receieved it yet.
It has apparels worth rs.7000.

My Name is Saleem Khan Vishwas logistics services My mobile number [protected], I booked courier packet 10-06-20 at Tirupur TN To chennai TN, This courier packet not received at chennai TN, Resolve please this issue, Courier packet In documents price 2 lac rupees,

My Tracking ID No[protected]
Arrived on date 14 August 2020 at Kashipur but not deliver till I consulted
Trackon office Kashipur with tracking ID but not respond regarding Pan card delivery kindly deliver and change your staff nature
Mobile [protected], [protected]

My tracking id no[protected]
Arrived on date 14 august 2020 at kashipur but not deliver till i consulted
Trackon office kashipur with tracking id but not respond regarding pan card delivery

It has been 4 days I am not able to receive the courier from a national pincode.

can get the tracking details on the website also.

I have availed a facility of courier from your company for parcel of one packet from Gorakhpur to Kanpur by consignment no:[protected] on 04/08/2020.

As per details available on your tracking site it will be reached on destination on 15/08/2020 but till it was not delivered to my client.

How long to take the time to reach it when it loose their need to be there.

Totally unsatisfied service provided by you. I feel cheated on that in terms of time, money and necessity of time.

Hi,

I would like to lodge a complaint about TrackOn Service and rude behavior of your staff at Madiwala, Bangalore

My parcel was delivered on 11.Aug.2020 which I have tracked on TrackOn website. However, till 17.Aug.20, parcel was not delivered. I have called 10-12 times to a number[protected]Manoj). No one pick the call. Hence, I have to travel 12 KM to receive my parcel. After reaching the office, I checked why the parcel was not delivered. There was no proper response. Then I intensionally called on the same number, Manoj didn't receive it again. I asked Manoj what was the reason that phone is not picked up. Manoj argued and told "he is/was busy". I replied - You are suppose to pick the call as how your customer will get to know where is his parcel. He got angry and told that 15.Aug.20 was holiday and 18.Aug.20 (Tuesday) we will deliver to your area. I asked how would I know when you will deliver the parcel, for this you have to pick the call and update the customer. He as angry and told that "we won't give you your parcel. Go and call the origin and tell him" and dont choose TrackOn, you will not get Hyderabadi biriyani in 50/--60/- - This shows that he don't have respect for the company he is working and sending customer to choose another parcel delivery vendor.

I was stunned hearing this. I told that is this the way you should reply to your customer who came to get his parcel instead of getting home delivery. He again argued and told that "He was busy and don't have time to pick your call".

Is this the way, TrackOn delivery guy should talk?
Are you not suppose to update the customer on phone as when the parcel can be delivered if it is not delivered on a specific day?

Tracon currier doc no[protected] delhi se parcel mangwaye the jo receive nhi hua ye kab tak recive hoga

Our material dispatched from pune on 24-july-2020.
Our awb no[protected].
Named - swastik projection screen.
Address - e-1a, j r complex, gate no-4, melaram farm, mandoli, delhi-110093.
We continuously track our material and trying to contact to the concerned person who can tell us the right position of this shipment, but they all give us another person's number to ask but no one is going to give us right guidance.
We ask them to tell where it is so that we pick that up but they don't even try to help.
Now we were fed up of this, this is not a good behaviour.
We talked to vikky, mukesh, prabhakar, yogesh chauhan and god knows who, just don't remember all of them names.
This is not a good impression of your service.

My book from ca institute has sent through this trackon services on july 2020, but till now there is no delivery or call. They aren't receiving any customer care number nor email. Very poor service. Order no is[protected]. Is there any platform i can complaint get things done soon

The good arrived from courier in Kolkata 9 days back, on 8th of this month for which courier charges has been paid but didn't deliver yet.

Phone number provided in the couireir company website says "incoming call facitility not available on this number, it will resume post rechage" (Number - [protected])

(AWB Number[protected]

I had booked a courier to district chamaoli, uttarakhand on[protected] from apex computech 49-40 tarun market, daliganj crossing, sitapur road, near lalta prasad petrol pump, lucknow, uttar pradesh 226021. The consignment no. Was 12668403. I have paid rs 195.00 for this. I am very sorry that is consignment not reached to its destination till date. Please return my money or the courier.

Books are not delivered even though they are at hyderabad hub and the contact person is not lifting calls.
Awb no:[protected]

My icai books not delivered though it have reached 15 days ago in hyderabad. The contact person is not picking the calls

Icai books delivered by the institute reached to hyderabad on 30 th july 2020 but books are not delivered even after 15 days. The contact person is not lifting the calls.