Trackon Couriers — courier number [protected] dated 26 april 2018 not delivered in mumbai till date | |||||
J jt28 from Mumbai, Maharashtra | |||||
Courier number [protected] dated 26 april 2018 not delivered in mumbai palihill bandra from prabhadevi mumbai till date. After continuously following not providing proper information, initially they said its delivered but my client did not received any parcel. When i asked to trackon courier services that please provide details whom they have delivered the parcel? They failed to provide me the detailed information. They are now not even returning back my courier giving me reason that they are searching the parcel in their various offices. Was this information helpful? No (0) Yes (0) | |||||
Trackon Couriers customer support has been notified about the posted complaint. Aug 18, 2018 Updated by jt28 Dear Team, Thank you so much for your forum. I have almost lost my hopes getting back my consignment. Thanks a ton once again. Because of your forum at least I received below email from call and email from Trackon Couriers after more than 3 months. Once I receive back my courier on my delivery address, I will mark as resolved and close this call. Best Regards Janardan Thorat [protected] Forwarded message[protected] From: Prabhaker <ops.[protected]@trackon.in> Date: Sat, Aug 18, 2018 at 5:48 PM Subject: RE: Consumer Court Complaint AWB No. [protected] To: janardan.[protected]@gmail.com Cc: Nancy Jain <mgr.[protected]@trackon.in>, "Mohal Lal (CRM )" <crm.[protected]@trackon.in>, Raju Vennela <crm.[protected]@trackon.in>, Vishal Koli <Vishal.[protected]@trackon.in>, "st >> 'Sanjeev Thukral'" <[protected]@trackon.in>, "S.K DUTTA" <[protected]@trackon.in>, rajendra.[protected]@trackon.in, PRASHANT TARI <[protected]@trackon.in>, cs.[protected]@trackon.in, crmmum.[protected]@trackon.in, crm.[protected]@trackon.in, Trackon - Lower Parel <[protected]@yahoo.com>, "P.K.Singh" <[protected]@trackoncourier.com>, [protected]@trackoncourier.com, vinod.[protected]@trackon.in, crm.mum.[protected]@trackon.in Dear Mr.Janardan, As discussed on call, your shipment has been found, kindly share delivery address for next process. @ Respected Prashant Sir, Mr. Vishal/Chandni/Mr. Rajendra/Mr. Vinod. Thanks so lot for your support me. Thanks & Regards Prabhakar Prasad Delhi Head Office Mo-[protected] From: rajendra <rajendra.[protected]@trackon.in> Sent: Saturday, August 18, 2018 2:23 PM To: 'PRASHANT TARI' <[protected]@trackon.in>; 'Prabhaker' <ops.[protected]@trackon.in>; cs.[protected]@trackon.in; crmmum.[protected]@trackon.in; crm.[protected]@trackon.in; 'Trackon - Lower Parel' <[protected]@yahoo.com> Cc: 'Nancy Jain' <mgr.[protected]@trackon.in>; 'Mohal Lal (CRM )' <crm.[protected]@trackon.in>; 'Raju Vennela' <crm.[protected]@trackon.in>; 'Vishal Koli' <Vishal.[protected]@trackon.in>; 'st >> 'Sanjeev Thukral'' <[protected]@trackon.in>; 'S.K DUTTA' <[protected]@trackon.in>; 'P.K.Singh' <[protected]@trackoncourier.com>; [protected]@trackoncourier.com; vinod.[protected]@trackon.in; crm.mum.[protected]@trackon.in Subject: RE: Consumer Court Complaint AWB No. [protected] Good Afternoon Sir Consignment all ready return to BA Thanks & Regards Rajendra jadhav Area Manager [protected] Trackon.jpg From: PRASHANT TARI [mailto:[protected]@trackon.in] Sent: 18 August 2018 12:17 To: 'Prabhaker'; cs.[protected]@trackon.in; crmmum.[protected]@trackon.in; 'Rajendra'; crm.[protected]@trackon.in; 'Trackon - Lower Parel' Cc: 'Nancy Jain'; 'Mohal Lal (CRM )'; 'Raju Vennela'; 'Vishal Koli'; 'st >> 'Sanjeev Thukral''; 'S.K DUTTA'; 'P.K.Singh'; [protected]@trackoncourier.com; vinod.[protected]@trackon.in; crm.mum.[protected]@trackon.in Subject: RE: Consumer Court Complaint AWB No. [protected] Dear Rajendra, It's a 3 month old case check with the cp and update the final status of the shipment. I hope you are maintaining the 6 month old DRS stock. Thanks & Regards Prashant Tari http://trackoncourier.com/images/trackon_logo.jpg From: Prabhaker [mailto:ops.[protected]@trackon.in] Sent: 17 August 2018 19:35 To: cs.[protected]@trackon.in; crmmum.[protected]@trackon.in; 'Rajendra'; crm.[protected]@trackon.in; 'Trackon - Lower Parel' Cc: 'Nancy Jain'; 'Mohal Lal (CRM )'; 'Raju Vennela'; 'Vishal Koli'; 'st >> 'Sanjeev Thukral''; 'Prashant Tari(ADMIN-GENERAL MANAGER)'; 'S.K DUTTA'; 'P.K.Singh'; [protected]@trackoncourier.com; vinod.[protected]@trackon.in; crm.mum.[protected]@trackon.in Subject: RE: Consumer Court Complaint AWB No. [protected] Still waiting for revert.. Respected Prashant Sir, Kindly intervene hare. Thanks & Regards Prabhakar Prasad Delhi Head Office Mo-[protected] From: Sunita <cs.[protected]@trackon.in> Sent: Friday, August 17, 2018 4:10 PM To: crmmum.[protected]@trackon.in; 'Rajendra' <rajendra.[protected]@trackon.in>; crm.[protected]@trackon.in; 'Trackon - Lower Parel' <[protected]@yahoo.com> Cc: 'Nancy Jain' <mgr.[protected]@trackon.in>; 'Mohal Lal (CRM )' <crm.[protected]@trackon.in>; 'Raju Vennela' <crm.[protected]@trackon.in>; 'Vishal Koli' <Vishal.[protected]@trackon.in>; 'st >> 'Sanjeev Thukral'' <[protected]@trackon.in>; 'Prashant Tari(ADMIN-GENERAL MANAGER)' <[protected]@trackon.in>; 'S.K DUTTA' <[protected]@trackon.in>; 'P.K.Singh' <[protected]@trackoncourier.com>; [protected]@trackoncourier.com; vinod.[protected]@trackon.in; crm.mum.[protected]@trackon.in; 'Prabhaker' <ops.[protected]@trackon.in> Subject: RE: Consumer Court Complaint AWB No. [protected] Dear mam Please conform by worli office BR… Thanks & Regards, Sunita Trackon Couriers Pvt Ltd LOWER PAREL (MUMBAI) cs.[protected]@trackon.in From: chandni [mailto:crmmum.[protected]@trackon.in] Sent: Friday, August 17, 2018 8:33 AM To: 'Rajendra'; cs.[protected]@trackon.in; crm.[protected]@trackon.in; 'Trackon - Lower Parel' Cc: 'Nancy Jain'; 'Mohal Lal (CRM )'; 'Raju Vennela'; 'Vishal Koli'; 'st >> 'Sanjeev Thukral''; 'Prashant Tari(ADMIN-GENERAL MANAGER)'; 'S.K DUTTA'; 'P.K.Singh'; [protected]@trackoncourier.com; vinod.[protected]@trackon.in; crm.mum.[protected]@trackon.in; 'Prabhaker'; 'Vishal Koli' Subject: RE: Consumer Court Complaint AWB No. [protected] Dear Rajendra Sir, Please help to trace this shipment this is original document, customer has raised this complaint in consumer court . Thanks & Regards Chandni Maurya Sr Executive Crm Cell No : [protected] Trackon From: Prabhaker [mailto:ops.[protected]@trackon.in] Sent: Thursday, August 16, 2018 6:42 PM To: 'Vishal Koli' Cc: 'Nancy Jain'; 'Mohal Lal (CRM )'; 'Raju Vennela'; 'Vishal Koli'; 'st >> 'Sanjeev Thukral''; 'Prashant Tari(ADMIN-GENERAL MANAGER)'; 'S.K DUTTA'; 'P.K.Singh'; [protected]@trackoncourier.com; vinod.[protected]@trackon.in; crm.mum.[protected]@trackon.in Subject: RE: Consumer Court Complaint AWB No. [protected] Dear Vishal, Need your help for below shipment. [protected] Pradeep kalbhor shop no 2 samarth krupa hsg. soc., sayani road, Prabhadevi, Mumbai- 400025 Mo-[protected] Entry Date Entry Time Entry By Hub Details EnterBy SysDate 26/04/18 20:32 BookAwb MUMLWP BA: DOT EXP.(MAHALAXMI), Pin : 400025(S) Dox, Pcs: 1, Act. Wgt : 0.100, Chg.Wt:0.100 SBY 26/04/18 20:32 26/04/18 20:32 BookRef MUMLWP Refno : [protected], Wgt : 0.10, VMT : 0.10 SBY 26/04/18 20:32 26/04/18 23:24 Bagging MUMLWP Refno : [protected], Bag To : MUMBAI HUB, In Bagno : BD12401263 SBY 26/04/18 23:25 27/04/18 12:30 Bagging MUMH Refno : [protected], Bag To : LOWER PAREL HUB, In Bagno : BD12414880 VKS 27/04/18 12:38 27/04/18 17:28 Status MUMLWP Ref No:[protected], MISSROUTE / MISSROUTE, New Pin : 400025 CP 27/04/18 17:28 27/04/18 22:46 Bagging MUMLWP Refno : [protected], Bag To : MUMBAI HUB, In Bagno : BD12401332 SS 27/04/18 22:46 28/04/18 13:04 Status MUMH Ref No:[protected], MISSROUTE / MISSROUTE, New Pin : 400058 AM 28/04/18 13:10 28/04/18 13:09 Bagging MUMH Refno : [protected], Bag To : LOWER PAREL HUB, In Bagno : BD14679799 AM 28/04/18 13:10 28/04/18 15:45 BagRecd MUMLWP Refno : [protected], From : MUMBAI HUB, By Sealno: BD14679799, Status : Ok RR 28/04/18 15:45 30/04/18 07:46 DR/S MUMLWP DRTo:DOT EXP.(MAHALAXMI), No:BD12401426, Pcs : 1, Wt:0.10, Dox RR 30/04/18 07:46 Thanks & Regards Prabhakar Prasad Delhi Head Office Mo-[protected] From: Mohal Lal (CRM ) <crm.[protected]@trackon.in> Sent: Saturday, July 28, 2018 11:41 AM To: Raju Vennela <crm.[protected]@trackon.in>; Vishal Koli <Vishal.[protected]@trackon.in>; Prabhakar <ops.[protected]@trackon.in>; st >> 'Sanjeev Thukral' <[protected]@trackon.in> Cc: Nancy Jain <mgr.[protected]@trackon.in> Subject: Re: Consumer Court Complaint AWB No. [protected] Dear Raju sir/ Vishal sir, Please resolve the complaint on urgent basis... Warm Regard Mohan Lal CRM Executive Cprporative Office/Delhi +91-[protected] On Thursday 26 July 2018 01:48 PM, Mohal Lal (CRM ) wrote: Dear Raju sir/Vishal sir, still waiting for your revert... Warm Regard Mohan Lal CRM Executive Cprporative Office/Delhi +91-[protected] On Saturday 21 July 2018 10:44 AM, Mohal Lal (CRM ) wrote: Dear Raju Sir, Still waiting for your reply... Warm Regard Mohan Lal CRM Executive Cprporative Office/Delhi On Friday 20 July 2018 05:27 PM, Mohal Lal (CRM ) wrote: Dear Raju Sir, Please Resolve the issue on Most priority basis... Complaint Number: 739132 Complaint Reg Date:[protected]:08:54 Complainant Name : janardan thorat Complainant Contact No : [protected] Mode : By Web Complaint Type : Complaint State : MAHARASHTRA Purchase City : Mumbai Sector : Courier & Cargo Category : Courier Grievance Company : Trackon Courier Company Name : Contact Number(Company): Email ID(Company): Company Details Dealer Name - Pradeep kalbhor / Address- shop no 2 samarth krupa hsg. soc., sayani road, Prabhadevi, Mumbai- 400025. / email id - [protected]@rediffmail.com / Mob number- [protected] / [protected], I am Janardan Thorat My mobile number [protected] / [protected] Pincode (Company): Product Value(INR) : [protected] Nature of Complaints : Non delivery of parcel Complaint Details : Courier number [protected] dated 26 april 2018 not delivered in mumbai Palihill Bandra from Prabhadevi Mumbai till date. After continuously following not providing proper information, initially they said its delivered but my client did not received any parcel. When I asked to Trackon courier (Siddhi courier)services that please provide details whom they have delivered the parcel? they failed to provide me the detailed information. They are now not even returning back my courier giving me reason that they are searching the parcel in their various offices. Kindly do the needful and resolve this issue as soon as possible. Awaited ur positive feedback -- Warm Regard Mohan Lal CRM Executive Cprporative Office/Delhi -- [protected][protected][protected][protected][protected] Thanks with warm regards, Wealth Management Consultant Mr. Janardan Thorat (B.E. MECH., MBA Finance, CII UK, CFGP) www.jtwealthmanagement.co.in Mob/whatsapp +[protected] / +[protected] Plan Today for a Secured Tomorrow. We Offer Complete Financial Planning. We are authorized Consultant for all government & private (Life insurance, Family health insurance, General insurance, Home loan services), Group Gratuity schemes, Group Insurance, Super Annuation, Group Leave Encashment apart from LIC, Mutual Funds and Portfolio Management Services(for fund above 50 Lakhs). India’s premier Will, Estate Planning, Wealth protection & wealth Transfer Services Provider Our other services includes · ESTATE AUDIT · Will WRITING AND RELATED SERVICES · TRUST – MINOR/SPECIAL CHILD PROTECTION · TRUSTS AND RELATED SERVICES · TRUSTEESHIP SERVICES · BEREAVEMENT ADVICE · POWER OF ATTORNEY SERVICES · ESTATE PLANNING ADVISORY SERVICES | |||||
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