Trackon Couriers — non receipt of cover

Address:625001

My two wheeler insurance policy from Bajaj General insurance co. ltd., despatched with AWB [protected] dated 29/11/2018, reported as delivered on 01/12/2018 on my complaint with token no.T346632. But still I am not in receipt of the same. I have taken up with Madurai branch delivery office at Simmakkal and they reported that they have not received the cover with said AWB number and many times there will not be any body to pick the mobile [protected].
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