Trackon Couriers — non service at address pin & subsequent delay in delivery to alternate pin.

Address:

Flat 804, AVASA A1, Bijalpur, A.B. Road ,Indore 4520122, Indore, Madhya Pradesh

Consignment awb[protected] fm nsdl containing my pan card despatched on 31/07/2019 to sarup sircar, address as below. Tracking noted in last entry on 03/08/19 "indh indore hub : rto due to no
Service".
Complaint on 12/08/2019, ref c849069, was responded on 12/08/2019 by indore hub (+[protected] with suggestion to collect from their office in absence of service to pin code area.
On request that self was 73 years, she kindly agreed to deliver on 13/08 or 14/08 to my daughter dr shohini sircar (Mob: [protected]), sr consultant, gastroenterology dept, choithram hospital, manick bag road, indore 452014 an address visited by delivery personnel.
On reminder today told to give some time.
Awaiting earliest delivery. Thanks sarup sircar ([protected])