[Resolved]  Trackon Couriers — Product not received and sitting idle in the warehouse,neither any given contact number is working !

Dear Consumer Complaints,

My Tracking/Consignment Number is[protected] and i have been trying to the contact the company representatives from from days, i have atleast called on 20 different numbers including the Customer Care number provided on the website. Sometime either they are picking up the call or completely ignoring it and have all the necessary relevent documents (evidence) to substantiate my claims as my product is stuck in their since 26th of December, as i need my specified product urgently, as of now i don't have much option left except seeking answers or justice, all i want is my consignment nothing else and i am really hoping that you guys will be able to help me in this difficult situation.
just for the record i tried calling local offices of Patna, Bihar multiples times but received no response, least i can say is that they are highly unprofessional and have no mannerism as how to talk to another person who is a complete stranger, let alone the conduct of this company and its employees with respect to talking to its customers.
But there is one exception, i was able to contact one person in boring road, patna office (contact no. [protected]) and he said he has not received the package at his office, so product is sitting in different office/warehouse in the same city but no one is bothered enough to deliver it to the customer as he might need it urgently but apart from all other methods failed miserbly.
i am having an apprehension that if dont contact you people, i will be not getting my product and i will be five pictures, out of which one pic if of tracking page the company and remaining 4 pics the call attempts made by me, for safety and security reasons i will blur the numbers and consignments number in the respective pictures.

Note : Before raising my complaint on this platform, i have gone through 100s of consumers complaints and requests that they haven't received their consignment (specially PAN CARD) or they are asking money like 50 rupees to deliver the product, for this i don't have to provide evidence .All you have to do is google search with right keyword or go through their Twitter Profile that's all.
at last i just want my product to be delivered !
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Dec 31, 2020
Complaint marked as Resolved 
No, Neither i have received a call nor any email or any form of contact whatsoever, Directly the delivery guy called and within 1 hour he delivered my product and for that i thank you from bottom of my heart.
Trackon Couriers customer support has been notified about the posted complaint.
Dec 29, 2020
Updated by Ashwinilaw
Reminder : Dear Consumer Complaints i know there are thousands of complaints and you guys must be very busy but please can you notify the company about this complaint, Thanks !
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    A,-64, Naraina Ind. Area, Phase-I, Naraina, New Delhi, Delhi, India - 110028
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