[Resolved]  Tradeindia.com — Super Bonanza package not delivered as promised - need immediate cancellation of loan

Address:Corporate Office Infocom Network Private Limited. Plot No. 93-94, Riana Tower, Noida Express Way, Sector -136, Noida - 201305 Landmark: Next to CB

In July 2022 I subscribed for basic exports leads package [ Trade India said it will provide unlimited export business leads through its portal which was priced at 1, 00, 300/- INR. It also offered me a loan through their lending team [ Trade India lending ].
Loan Amount : 83583 + down payment : 16716 with a tenure of 12 months.
In Aug 2022 Trade India sales team contacted me and pitched for another exports leads package [ termed as ‘Super bonanza’ package ] which was priced at 7, 50, 000/- .
They offered me a second loan for an amount of 5, 43, 290/- + down payment of 90, 000/- with tenure of 12 months. Also previous loan amount of 100300 was clubbed with this in order to cover 7.5 Lakhs cost for the super bonanza package.
I was promised that the package will be ready within a month and it’s just enough if I could cover the EMI with own funds for 1st EMI. I was told, from 2nd month onwards I will get considerable business conversions which will help me to close the loan in subsequent months / or pay the EMI without any financial burden on me.
But the super bonanza package wasn’t completed in the specified timeline as they promised. I paid 3 EMI’s hoping they will deliver presuming there is a delay.
After that I didn’t get their services delivered to cover the Emi to pay the loan offered by TI lending. Hence I asked for cancellation of their services and full refund in December. Till January first week 2023 my online catalogue was not even ready - I was pulled into 2 meetings by them asking for one more month’s time to complete their work.
Firstly super bonanza package is for only one year and they had dragged me for 6 months without providing their services.
I want full refund of the money that I paid to TI and cancellation of the loan.
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Mar 29, 2023
Complaint marked as Resolved 
Tradeindia.com customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2023
Tradeindia.com Customer Care's response
Dear Sir/Madam,

Greetings From Tradeindia.com !!

We sincerely regret the inconvenience caused to you.

We would like to request you to kindly share your concern with company details along with your contact number at [protected]@tradeindia.com so that we can connect and assist your regarding your concern in best possible manners.

Thanks & Regards
Team Tradeindia.com
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